1.Our Service

1.1 SalloChat is an online voice chat interactive application that allows you to interact online with other users within SalloChat.
1.2 We reserve the right to modify, temporarily or permanently suspend the provision of the Services (or any part thereof) at any time, with or without prior notice. You agree that we shall not be liable to you or any third party for any modification, suspension, or termination of the Services.
1.3 If you engage in fraudulent activities or violate any obligations under these Terms, we may suspend or terminate your use of the Services. Such termination or suspension may take effect immediately without prior notice.
1.4 You agree and acknowledge that we may establish general rules and restrictions regarding the use of the Services, including but not limited to the maximum time limit for retaining service data or other content, and terminating the use of inactive accounts for a long period of time. You further agree that we have the right to change such general rules and restrictions regarding the use of the Services at any time in our sole discretion, with or without prior notice.

2.Registration

2.1 To better provide you with the Services, you need to create a user account using an email address. You may also choose to log in to SalloChat using a third-party platform (e.g., Google) account, and we will create an account associated with your third-party platform account.
2.2 When using the Services, you represent and warrant that all information submitted by you to create a user account is true and accurate, and that you have full right to submit such information.
2.3 You agree to promptly update any information associated with your account (including but not limited to your email address) when necessary to ensure the truthfulness and accuracy of the account information.
2.4 You are obligated to be responsible for all uses of your account. Therefore, we recommend that you keep your account and password secure and prohibit selling, lending, transferring, or otherwise allowing others to use your account for any purpose.
2.5 You agree that if we have reason to believe or suspect that you may have violated these Terms or other policies, we have the right to terminate or restrict your account at any time, or otherwise revoke your access to and use of the Services. You agree that we shall not be liable for any issues arising from the refusal to allow you to use the Services (or any part thereof), the termination or restriction of your account use, etc.

3.Paid Services

3.1 We provide you with a "coin" recharge and payment service, which can be used to purchase virtual gift services. For example, you can send virtual gifts to other users during online interactions. Each virtual gift is valued in "coins" and varies according to the value of the selected virtual gift. When you select a virtual gift on the page, the required number of "coins" will be displayed. Once you choose to redeem, the corresponding number of "coins" will be deducted from your account balance.
3.2 In the event of any dispute, we have the final decision on the calculation of the "coin" balance in your account. We may, in our sole discretion, add, modify, or terminate any features or services that require the use of "coins", or the cost, method, etc., of redeeming "coins". Please note that "coins" have no value outside the SalloChat website and can only be used in connection with the Services.
3.3 Please note that "coins" cannot be transferred to others nor redeemed for any legal tender. We reserve the right to unconditionally revoke the license granted to you to use "coins" at any time.
For details on cancellation of subscriptions and refunds, please refer to the Refund Policy.

4.Terms of Use

4.1 User Conduct
You shall be solely responsible for all code, videos, audio, images, information, data, text, software, music, sounds, photos, graphics, messages, or other materials (hereinafter referred to as "Content") that you upload, post, disclose, or display (hereinafter collectively referred to as "Upload") through the Services, or otherwise use, as well as your online interactive behaviors with other users. We reserve the right to investigate users who violate these Terms and take appropriate legal action, including but not limited to removing violating Content from the Services, suspending or terminating the accounts of violators, and reporting you to law enforcement authorities. You agree not to engage in the following behaviors:
a. Submit, transmit, or otherwise upload any Content that:
(ⅰ) Infringes upon the intellectual property rights or other proprietary rights of others;
(ⅱ) Infringes upon the privacy rights of others, or poses a privacy or security risk to others;
(ⅲ) Contains software viruses or any other computer codes, files, or programs designed to interrupt, destroy, or limit the functionality of any computer software, hardware, or telecommunications equipment;
(ⅳ) Constitutes unsolicited or unauthorized advertisements, promotional materials, commercial activities and/or sales, "spam", "junk messages", "chain letters", "pyramid schemes", "contests", "lotteries", or any other form of solicitation;
(ⅴ) Is illegal, harmful, threatening, abusive, harassing, infringing, excessively violent, defamatory, vulgar, obscene, pornographic, libelous, hateful, racist, nationalist, or otherwise objectionable;
(ⅵ) Is deemed by us to be objectionable or potentially infringing on our or users' rights and interests, or otherwise inappropriate for uploading.
b. Interfere with or disrupt the Services or the servers or networks connected to the Services, or violate any requirements, procedures, policies, or regulations of the networks connected to the Services;
c. Use any device, software, or program to interfere with or attempt to interfere with the normal operation of the Services or any activities conducted on the Services;
d. Attempt to decipher, decompile, disassemble, or reverse engineer any software or source code that constitutes or forms part of the Services;
e. Impersonate any person or entity, or falsely state or otherwise associate yourself with any person or entity;
f. Use the Services for any commercial or unauthorized purpose without authorization, including disseminating or posting any commercial advertisements, solicitations, or spam;
g. Promote any illegal or potentially illegal activities or transactions, including teaching criminal methods, selling any prohibited items, fraud, etc.;
h. Mislead or deceive others by means of fraud such as fabricating facts or concealing the truth;
i. Other behaviors that violate laws and regulations, infringe upon the legitimate rights and interests of us or other users, interfere with the normal operation of the Services, or are not explicitly authorized by us.
4.2 Content Responsibility
In addition, you shall be solely responsible for the Content involved in uploading, posting, disclosing, displaying through the Services, and conducting online interactive activities with other users.
4.3 Content Review and Removal
We will implement content review and control measures to ensure that the Content you upload, post, disclose, display, and engage in online interactions through the Services complies with relevant laws and regulations, these Terms, and other policies. If our review and control measures detect any Content that violates laws, these Terms, or policies, we may manually review the marked Content and/or other Content associated with the account and take appropriate actions, including but not limited to removing the Content, terminating the user's account, or reporting the Content to the relevant competent authorities. These measures are implemented to create a safe and healthy environment for users. We strive to balance privacy and safety and appreciate your understanding and cooperation in complying with our Terms and policies.
We have the right to refuse and/or remove any Content that we deem to violate the above provisions in our sole discretion and take measures such as warnings, service restrictions, suspension, or termination of accounts based on the circumstances of the violation. If you discover any violations of these Terms or policies while using the Services, please contact us via email at contact@sallochat.com.
4.4 Non-Commercial Use
The Services are for personal use only. Unless explicitly authorized otherwise in these Terms or the Services, you shall not use any part of the Services for any commercial purpose, including but not limited to displaying, distributing, licensing, performing, publishing, reproducing, imitating, copying, creating derivative works, modifying, selling, reselling, exploiting, transferring, or uploading.

5.Intellectual Property Rights

5.1 SalloChat's Intellectual Property Rights
You acknowledge and agree that the Services may contain Content or features protected by copyright, patent, trademark, trade secret, or other proprietary rights and laws ("Service Content"). Unless explicitly authorized by us, you shall not modify, copy, scrape, rent, lease, lend, sell, distribute, or create derivative works of the Services or Service Content in whole or in part, provided that the foregoing provisions do not apply to Content for which you have legitimate rights that you upload.
In the course of using the Services, you shall not engage in or use any data mining, web scraping, or similar data collection or extraction methods. If you are prohibited from accessing the Services by us (including by blocking your IP address), you agree not to take any measures to circumvent such blocking (e.g., by hiding your IP address or using a proxy IP address). Except as explicitly authorized by this Agreement, the Services or Service Content shall not be used in any other way.
All data, designs, patents, trademarks, technologies, Content, etc., constituting SalloChat and its Services are owned by us, our affiliates, and partners. You shall not copy, modify, create derivative works, reverse engineer, reverse assemble, or otherwise attempt to discover any source code, nor sell, transfer, sublicense, or otherwise transfer any rights in the software. We reserve all rights not explicitly granted in this Agreement.
5.2 User Content Intellectual Property Rights
With respect to any Content or other materials that you upload through our Services or share with other users or recipients, you represent and warrant that you have all rights to such Content, including but not limited to the intellectual property rights contained therein.
You acknowledge and agree that any questions, comments, suggestions, ideas, feedback, or other information you provide to us regarding SalloChat and its Services shall be non-confidential, and we have the right to use and disseminate such Content without restriction for any commercial or other purposes without seeking your confirmation.
5.3 Intellectual Property Infringement Claims
If you believe that a work in which you hold intellectual property rights has been infringed, you shall submit an infringement claim to us in accordance with the following procedures.
We will process and investigate notices of alleged infringement and take appropriate action against any alleged or actual infringement in accordance with the Digital Millennium Copyright Act ("DMCA") and other applicable intellectual property laws. Notices claiming copyright infringement should be sent via email to contact@sallochat.com (Subject: "DMCA Takedown Request"). To comply with the legal validity requirements of the DMCA, your takedown request must include the following information:
a. Electronic or physical signature: The electronic or physical signature of an authorized representative of the intellectual property owner;
b. Proof of intellectual property ownership: A description of the work or other intellectual property that you claim has been infringed, along with proof of intellectual property ownership, such as a copy of the work itself;
c. Infringing material: A description of the location where you claim the infringing material is found on the Services, providing sufficient details to enable us to locate it on the Services;
d. Contact information: Your address, telephone number, and email address;
e. Good faith statement: A statement that you have a good faith belief that the infringing material has not been authorized by the intellectual property owner, its agent, or the law;
f. Accuracy statement: A statement that the information in the request is accurate and that you are the intellectual property owner or are making the request on behalf of the intellectual property owner.
We will review all valid takedown requests and remove or disable access to the relevant Content as appropriate.
Submission of a false request may result in corresponding liability.
5.4 Counter-Notice
If you believe that the Content that has been removed (or to which access has been disabled) does not constitute infringement, or that you have obtained authorization from the intellectual property owner, its agent, or pursuant to legal provisions, you may send a counter-notice containing the following information to our email address contact@sallochat.com:
a. Physical or electronic signature: Your physical or electronic signature;
b. Removed Content and proof of ownership: The user Content that has been removed or to which access has been disabled, including the location where the Content appeared before being removed or disabled. Also attach proof of intellectual property rights or authorization, such as a copy of the work itself;
c. Good faith statement: A statement that you have a good faith belief that the Content was removed or disabled due to mistake or misidentification;
d. Contact information: Your name, address, telephone number, and email address.
After receiving a valid counter-notice, we may restore the removed Content, unless the complainant notifies us that they have filed a lawsuit with a court to prevent the restoration of the Content.
Submission of a false counter-notice may result in corresponding liability.

6.Third-Party Websites

Our Services may include links to third parties that direct users to other websites and resources on the Internet. We have no control over and are not responsible for these websites and resources. You further acknowledge and agree that we shall not be directly or indirectly liable for any damages or losses caused or alleged to be caused by any Content, activities, goods, or services obtained through the use of or via any such websites or resources. Any transactions you enter into with any third parties while using the Services are solely between you and the third party, and we shall not be liable for any losses or claims you may have against such third parties.

7.Social Network Services

You may log in to SalloChat using your email address, Google account, etc. To implement this function, we may require you to authenticate, register, or log in on a third-party social network platform. Please note that the use, storage, and disclosure of your information by third-party social network platforms are governed solely by their privacy policies, and we shall not be liable for the data processing or other behaviors of any third-party social network platforms that may be enabled in the Services.

8.Minor Policy

We attach great importance to the online safety of minors and do not wish to receive information related to minors under the age of 18. Therefore, you shall not post or submit any personal information of minors under the age of 18, or information sufficient to locate such minors, on or through the Services. If you are under the age of 18, please do not attempt to submit any information to or use the Services.
Through this Minor Policy, we are committed to providing a safe and compliant environment for all users and ensuring that users who meet the age requirements fulfill their legal and moral responsibilities when accessing our website.

9.Disclaimer

9.1 Any risk associated with your use of the Services shall be borne by you. The Services are provided "as is" and "as available". We make no warranties of any kind regarding the Services, whether express, implied, or statutory, including but not limited to warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
9.2 We do not warrant that (I) the Services will meet your requirements; (II) the Services will be uninterrupted, timely, secure, or error-free; (III) the results obtained through the use of the Services will be accurate or reliable; or (IV) the quality of any products, services, information, or other Content purchased or obtained by you through the Services will meet your expectations.
9.3 Although each user must agree to these Terms, we cannot guarantee that each user is at least 18 years old, and we shall not be liable for any Content, communications, or other behaviors of users under the age of 18 that violate these Terms when using or accessing the Services. In addition, other users (including unauthorized users or "hackers") may post or disseminate offensive or obscene materials through the Services, and you may be forced to be exposed to such offensive or obscene materials; at the same time, others may obtain your personal information due to your use of the Services and may use your information for purposes you did not intend. We shall not be responsible for the use of any personal information you disclose on the Services. Please exercise caution when choosing the type of information you post on the Services or disclose to other users. We shall not be liable for the behaviors of other users (including unauthorized users), whether such behaviors occur during the use of the Services or otherwise. Under no circumstances shall we be liable for any loss or damage (including personal injury or death) caused by any person's use of the Services or any Content posted or transmitted to users.

10.Limitation of Liability

In jurisdictions where relevant laws do not restrict such provisions, and under no circumstances shall we, our directors, or employees be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, loss of goodwill, or other intangible losses, as well as costs of procuring substitute services or service interruption costs, even if we have been informed or advised of the possibility of such damages arising from: (i) your access to or use of the Services, or inability to access or use the Services; (ii) the behaviors or Content of any third party on the Services; (iii) any Content obtained from the Services; and (iv) the unauthorized access, use, or alteration of your transmissions or Content, whether such damages are based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damages, and even if the remedies specified in these Terms are found to have failed to achieve their essential purposes, our liability to you shall be limited to the service fees (if any) paid by you to us during the use of your account.

11.Indemnification and Equitable Remedies

11.1 You agree to defend, indemnify, and hold harmless us, our subsidiaries, affiliates, officers, directors, employees, agents, and licensors (collectively referred to as "We Parties") from and against any claims, lawsuits, losses, damages, costs (including reasonable attorney's fees) arising out of or in connection with:
a. Your use of the SalloChat Services, including any Content or activities conducted under your SalloChat account;
b. Your violation of these Terms, including violation of any applicable laws or infringement of third-party rights;
c. Any disputes between you and other users of the SalloChat Services.
11.2 You acknowledge that a breach of these Terms may cause irreparable harm to us. Therefore, in addition to other available legal remedies, we have the right to seek injunctions or other equitable remedies against you. You agree to waive any requirement that we post a bond or other security in connection with seeking such remedies.

12.Governing Law and Dispute Resolution

12.1 These Terms and any separate agreements provided by us to you shall be governed by and construed in accordance with the laws of Hong Kong, without regard to other conflict of laws provisions.
12.2 Any dispute arising out of or in connection with these Terms or other separate agreements (including any questions regarding their existence, validity, or termination) shall be submitted to and finally resolved by arbitration in accordance with the Arbitration Rules of the Hong Kong International Arbitration Centre (HKIAC) in effect at that time, with the seat of arbitration in Hong Kong.
12.3 Any dispute resolution proceedings shall be conducted on an individual basis only and shall not be brought as a class action, representative action, or as a named or unnamed member of a class action, consolidated action, representative action, or private attorney general action. By accessing and continuing to use the Services, you explicitly agree to this waiver provision.

13.Termination and Assignment

13.1 These Terms and/or any other agreements or policies shall remain in effect until terminated by you or us. You may terminate these Terms at any time by ceasing to access or use the Services or by canceling your paid subscription. If you are a paid subscription user, the handling of subsequent fees will be subject to the corresponding rules of the payment processor (as specified or approved by us). We may terminate these Terms and withdraw your right to access or use the Services for any reason, including if you actually or allegedly violate these Terms and any other policies, with or without notice to you.
13.2 We reserve the right to assign, transfer, or subcontract the Services to any third party. We may post a notice on the Services, and your continued use of the Services shall constitute your agreement and acceptance.

14.Changes to These Terms

We may update these Terms from time to time. Therefore, we recommend that you review these Terms periodically to stay informed of any changes. We may notify you of changes to these Terms by posting the new Terms on the website.

15.Miscellaneous

15.1 If any part of these Terms is deemed illegal, invalid, or unenforceable for any reason, it shall not affect the validity and enforceability of the other parts of these Terms, and such part shall be enforced to the maximum extent possible to achieve the intentions of both parties.
15.2 These Terms, together with the Privacy Policy and other published policies, constitute the entire agreement between us and you regarding the access to and use of the SalloChat Services.

16.Contact Us

If you have any questions or suggestions regarding these Terms, please feel free to contact us via contact@sallochat.com.