Refund Policy

To ensure a transparent and satisfactory experience, we have established this refund policy to outline the rules and procedures regarding subscription fees and transaction refunds.

1. Cancellation of Subscriptions

To cancel your auto-renewing subscription, simply click on your profile icon in the top-right corner of the webpage and access your account settings. Please note you must complete this cancellation before your next billing cycle begins. No refunds will be issued for the current billing period once the subscription is active.

2. Refunds for Recharge

Unless otherwise required by applicable law or under exceptional circumstances, purchases of Coins are non-refundable.

3. Contact Us

If you have any questions or require further clarification regarding our refund policy, please contact us at contact@sallochat.com. We will respond to you as soon as possible.
Please note that our refund policy does not affect any rights or remedies you may have under consumer protection laws.